Tagged: Zappos

It’s not you, it’s them. So put your focus on building strong customer relationships.

Ask any decorated leader — military or business — what keeps them focused and energized. They will echo what retired U.S. General Joseph Hoar shared with me a decade ago: a daily commitment to quietly reflect and re-evaluate our course. As world citizens discuss and debate the proper way to respond to the successful capture and killing of Osama bin Laden, we face the same opportunity.
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I sat next to Joe on a flight home to San Diego, California, a few months before September 11, 2001, attacks forever changed and heightened my global views.

I just spoke at the largest live event in my career–13, 000 people registered! What an honor to be invited. Last Thursday, Chip Conley hosted my “Seven Pathways to an Energized Business” teleseminar during the Enlightened Business Summit.
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Other featured guest speakers included NY Times bestselling authors such as Stephen M.

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I’m inviting you to the Enlightened Business Summit from Oct. 25-29th. When my friend Chip Conley asked me to join the faculty, I was honored!

 

The event features a fantastic lineup of top-tier CEOs, bestselling authors, and visionaries, all sharing their most important insights for free.

 …

AMBULANCE Your business is a living organism – something that has potential to grow and thrive long after you’ve played your role in it. Yet many firms are still smarting from a very tough recession, and feel like they are on life support. The “new normal” has accelerated industry consolidation, longer sales cycles, fee pressures, and tight credit. If you are a seriously growth-oriented B2B company, what can you do to ensure that you swiftly return to wealth creation mode?

I barely survived three “mergers” in my 27 year career. Most proved to be greedy land grabs motivated by impatient investors, ambulance stagnation, sildenafil or bored founders.
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Zappos CEO Tony Hsieh’s new book, find “Delivering Happiness,” and his stock sale to Amazon prove to me that some mergers may just be made in heaven….