Monthly Archives: July 2011

Meditation As I sat across the City Club table from Mike (whose name was changed to protect his identity), I realized the economic recovery was not yet in full swing. And the stress and strain of just making a living is affecting experts at all levels.

Mike, a 20-year veteran of organizational development and nationally-known executive coach, shared the current state of his business. I set the meeting because a mutual friend suggested we connect. As a perennial connector, I wanted to know how I could support his company's growth. I asked him what kind of ideal client he was seeking. Mike's response surprised me.

What really caused Borders to lose ground and forever languish in the tumultuous publishing and media battle?

 I was just interviewed on Allegiance Radio today. In this 30 minute discussion, you will hear:

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How the definition of a wealthy business has changed in the past decade
The three main causes of business growth gridlock
The role that Voice of the Customer programs play in today’s challenging business environment
Examples of successful customer-centric companies


Thank you, Jeff Olsen, for inviting me today….

Technology is becoming increasingly pervasive in B2B buyer-seller relationships and strategic marketing endeavors. That’s why I could not resist the French-American Chamber of Commerce’s recent seminar. They invited Erik van Ommeren of VINT, the international research institute of Sogeti, to discuss how technology affects business growth, our customers’ behavior, and society at large.

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