I was just interviewed on Allegiance Radio today. In this 30 minute discussion, you will hear:
- How the definition of a wealthy business has changed in the past decade
- The three main causes of business growth gridlock
- The role that Voice of the Customer programs play in today’s challenging business environment
- Examples of successful customer-centric companies
Thank you, Jeff Olsen, for inviting me today. Here is the link for you to enjoy.
copyright 2011, Lisa Nirell. All rights reserved.