Tagged: customer centric

Here is a guest post from my colleague, Jon Picoult of Watermark consulting.

Picoult, Jon Photo (Web Quality)The biggest risk facing businesses today is also one of the most manageable.

That’s my conclusion after reading Lloyd’s of London’s newly released 2011 Risk Index report, which ranks the top concerns of companies around the world based on a survey of over 500 C-suite and Board level executives.