FOR IMMEDIATE RELEASE
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The SAC® Release
Amazon Now Sets the Rules for Customer Experiences and Expectations
EAST GREENWICH, RI – Mega-distributors, like Amazon.com, have permanently changed both customer experience and expectations, according to The Society for the Advancement of Consulting® (SAC).
Higher Customer Expectations Marginalize the Competition
“Amazon is gaining incredible insights about its customers from billions and billions of transactions processed….