Tagged: growth planning

Has your inbox felt like a junk box this week? Mine certainly has. Many retailers, lenders and hospitality companies are dispensing pablum. Every message sounds identical: “We know it is a difficult time, and we are here for you.” Every CMO and PR professional behind this insipid messaging needs to re-examine where they are expending their energy.

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You would be surprised at the number of CMOs who work at growing, dynamic concerns in absence of any marketing plan. Some blame it on lack of time; others simply prefer to “wing it.” In what camp do you reside?

A lack of a marketing plan is the expanded definition of insanity: doing the same things in the new year, and expecting the same results….

How will you design your new year? Will you approach it mindfully or mindlessly?

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In 2011, I attended a six day silent meditation retreat, where I had plenty of time to examine my emotional state and recharge my batteries. Over those six days, I never used technology except to read and set my alarm….

I was just featured in American Express’ blog. The infographic and article are called “Cross the Counter with Customer-Centric Planning.”

What are the new rules of the marketing dance? This explains them. A “must listen” radio replay for any senior marketing leader.

Never assume “value” equates to “high price.”

I’m pleased to introduce our April guest blogger, Urko Wood. He has some practical, yet powerful insights on discovering what your customers really want. Keep reading to find the three essential questions every marketing leader needs to incorporate in marketing research and customer feedback initiatives.

Last month, the Fornaise Marketing Group surveyed 1,200 CEOs from small and large businesses.The results were sobering for CMOs.

Their interviews revealed that 74 per cent of the executives surveyed believe that marketers misuse the real definition of "performance," "return on investment," and "results."

In spite of the reported success of Revenue Performance Management solutions and longer CMO tenures (at least according to Spencer Stuart's recent study, which says that CMO tenure now averages 42 months), C-suite satisfaction with the marketing organization is not growing at the same rate.

Technology is becoming increasingly pervasive in B2B buyer-seller relationships and strategic marketing endeavors. That’s why I could not resist the French-American Chamber of Commerce’s recent seminar. They invited Erik van Ommeren of VINT, the international research institute of Sogeti, to discuss how technology affects business growth, our customers’ behavior, and society at large.

Ask any decorated leader — military or business — what keeps them focused and energized. They will echo what retired U.S. General Joseph Hoar shared with me a decade ago: a daily commitment to quietly reflect and re-evaluate our course. As world citizens discuss and debate the proper way to respond to the successful capture and killing of Osama bin Laden, we face the same opportunity.
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I sat next to Joe on a flight home to San Diego, California, a few months before September 11, 2001, attacks forever changed and heightened my global views.