Tagged: strategic planning

Scenario planning helps prevent brand destruction, and tames generative AI hype.

Lisa Nirell leading a planning session with Charlene Li in 2020
Lisa Nirell leading a planning session with Charlene Li in 2020

Hype cycles take us—and our stakeholders—on a wild ride. Without strategic guardrails, our brand may be forever damaged. Yet here we are, diving into countless ChatGPT and other generative AI use cases and experiments, skipping the strategic questions and downplaying the consequences of unfettered use.