Tagged: customer centric marketing

Energize Growth and SimpleMind are authoring a post and hosting a LinkedIn Livestream this Spring and am looking for a few select people to showcase.

We will feature brands that deliver value quickly and predictably to customers, members, or clients. Some refer to this as “speed to value” programs.

Here’s the background: In this era of touchless and online experiences, customers no longer tolerate slow or sticky touchpoints. We’re looking to showcase organizations that have been successful at rapidly and consistently delivering the right customer value at the right moment, and who have witnessed a jump in revenues, NPS scores, retention, or brand repute….

In spite of the social unrest and tribulations, most of my clients and friends are thriving. We are connected, committed to helping each other, and wise enough to focus on things we can influence and control.

Based on what I’m observing, I’m providing 7 strategies to help you seek opportunity and stay healthy in the frigid weeks ahead. I promise that they will help you feel more confident and prepared for the economic and social post-pandemic resurgence.

In a recent episode of SkyeTeam’s People First! podcast, Lisa sat down with Morag Barrett to explore what it means to be human during the pandemic and what mindful marketers share in common. They also discussed how marketing is changing forever, as well as some of the limitations of Big Data. Click below to listen.

Here are a some highlights from the podcast:
Lisa’s leadership journey – 1:00
What is mindful marketing –…

Last Sunday marked the final outdoor swim team practice of the season for me. It felt bittersweet, for sure. This was one of the most memorable summers for me in many ways.

One reason was that I enjoyed multiple lake swims in Vermont and outdoor practices. But with the Fall Equinox arriving today, the chill in the air swiftly ushers me to the indoor pool.

Long, intense workouts are not foreign to me. I’ve been swimming since I learned to walk….

Lisa was just featured in this LinkedIn Live (Livestream) to discuss how to get closer to your customers during COVID. Enjoy this 30 minute Q&A with Lisa and Charlene Li.

Here are 8 places you can look for unmet customer needs and new opportunities.  The latest launch of Panera Bread Grocery offerings provides insight and inspiration.

The Web fosters a level of data democracy that we have never witnessed, which leads to transparency. That’s the bright side of democracy.
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Then, there is the dark side. Anyone can call themselves an expert online. In fact, you can become a globally recognized blogger within days or weeks. This spells trouble and confusion for your customers.

As a marketing leader, do you ever feel like the tree that fell in the forest—you just don’t know if anyone can really hear you? It’s challenging to win the hearts and minds of the C-suite. One reason may be that your company’s old perception of marketing prevents you from reaching your true potential.

In 1960, EJ McCarthy, a marketing professor at Michigan State University, debuted the concept of the Four Ps and the way in which they guide the marketing mix. These Four Ps–Product (or Service), Place, Price, and Promotion–are the foundation of most Marketing 101 discussions.Many of you may be revving up your 2012 growth machine and re-visiting these fundamentals.